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Wallet Overview

Your wallet is the prepaid balance at the heart of Onflow Ads. You add funds to it, spend that balance on platform services (Boost Metrics orders, paid ad placements, Premium plans and more), and — if you earn money as a channel owner through Paid Promotions — withdraw those earnings out of it.

All wallet balances are held in US Dollars (USD). You can display your balance in another currency for convenience, but the money itself is always stored, spent, refunded and paid out in USD.

Almost everything in this section happens on one screen:

The Onflow Ads wallet page, showing the Total balance with a display-currency selector, Add funds and Withdraw buttons, the Withdrawable, Boost Credits and Total (USD) stat tiles, the Add funds, Withdraw and Refunds tab strip, and the Activity and My withdrawals panels in the right rail

The wallet page. The balance panel sits at the top, the three stat tiles break that total down, the tab strip switches between the money flows, and the right rail keeps Activity and My withdrawals in view whichever tab you are on.

Who it is for​

  • Everyone with an Onflow Ads account — every purchase on the platform is paid from this one balance.
  • Buyers — advertisers and Boost customers who top up and spend.
  • Channel owners who earn from Paid Promotions and withdraw those earnings.

Where to find your wallet​

PageAddressWhat it is
Wallethttps://onflowads.com/telegram/dashboard/walletThe full wallet command centre — balance, tabs, activity, withdrawals.
Account → Wallet tabhttps://onflowads.com/accountA compact version of the same wallet, inside your account settings.

You must be signed in to open either page. Both read and write the same balance, so it does not matter which one you use.

One wallet, one balance

Onflow Ads has a single wallet per account. Whether you arrive from the website dashboard, from your account settings, or from a checkout that asked you to top up first, you are always looking at the same balance and the same transaction history.

The three balance figures​

The big number at the top of the wallet page is your Total balance. Below it are three stat tiles that split that total into what it is actually made of:

TileHint shown under itWhat it means
Withdrawable"Paid-Promotions earnings"The only part of your balance that can be cashed out to an external destination.
Boost Credits"Auto-applied to Boost orders"A separate promotional pocket, spent before your cash on Boost orders. Never cashable.
Total (USD)"Deposits + earnings, always in USD"Everything together — your spendable wallet cash.
Why isn't my whole balance withdrawable?

Money you add yourself (top-ups), service refunds credited back to your wallet, and promotional credit are all spendable on the platform but not withdrawable. Only money you earn as a channel owner through Paid Promotions counts toward the Withdrawable figure. That is why your Withdrawable amount is usually lower than your Total balance — often zero if you have never sold a placement.

Full explanation, with examples: Your Balance and Transaction History.

The wallet tabs​

Below the balance the page is organised into three tabs:

The two buttons in the balance panel — Add funds and Withdraw — jump straight to the matching tab.

The always-visible right rail​

Whichever tab you are on, the right-hand rail keeps showing:

  • Activity — your most recent wallet transactions.
  • My withdrawals — your recent payout requests and their statuses.

Both are covered in detail in Your Balance and Transaction History.

Good to know before you start​

  • You are never charged more than the total shown. Every top-up shows a live breakdown with a Total to pay line before you continue, and that is exactly what the checkout collects.
  • Fees are added on top, never skimmed off. If you ask to add ₹5,000, ₹5,000-worth of USD reaches your wallet; the platform fee is stacked on top of what you pay. The percentage is set by your plan — see Deposit Fees and Your Plan.
  • Large deposits can earn extra credit. When a deposit bonus is running, reaching a threshold adds free credit on top of your deposit — see Deposit Bonuses.
  • Every credited top-up is receipted. A branded email with a PDF invoice is sent to your account email automatically.
  • Topped-up money is spendable, not cashable. Only Paid-Promotions earnings can be withdrawn. A recent, completely unspent top-up can be requested back — see Refunds.
  • Keep your account email correct and verified, or your invoices and payment notifications will not reach you.

In this section​

The pages below run in reading order: read your balances, put money in, then take earnings out — followed by refunds and what to do when a payment goes wrong.

Next: Your Balance and Transaction History — what each figure on the wallet page actually means.